Terms & Conditions


These Terms and Conditions govern the contractual relation between Le Rayon Nature and its Client.


1. Le Rayon Nature legal information
LE RAYON NATURE is a limited company registered in England and Wales number 12860532
Registered address: c/o Numbergeek Limited, Unit 302 Screenworks, 22 Highbury Grove, London, N5 2ER, United Kingdom
Phone: +44 (0) 7498 064 882
Email: shirley@LErayonNATURE.com


2. In these conditions:

a. “Buyer” means the person who accepts a quotation of the Seller for the sale of the Goods or whose order for the Goods is accepted by the Seller.

b. “Goods” means the goods (including any instalment of the goods or any parts for them) which the Seller is to supply in accordance with these Conditions and any goods supplied in substitution for or in replacement of or in addition to such goods. “Seller” means Le Rayon Nature Ltd (registered in England under number 12860532).

c. “Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller.

d. “Contract” means the contract for the purchase and sale of the Goods.

e. “Writing” includes letter, cable, facsimile transmission, email and comparable means of communication.

f. Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

g. The headings in these Conditions are for convenience only and shall not affect their interpretation.


3. Acceptance and application of the Terms and Conditions

a. These Terms and Conditions govern the contractual relation between Le Rayon Nature and its Client.

b. At the time of placing his order, the Client acknowledges having read the Terms and Conditions and all the special conditions of sale set out below. The Client accepts these Terms and Conditions without any restriction.

c. The Terms and Conditions can be modified by Le Rayon Nature. In this case, the Terms and Conditions in place on the day of the order will be applied.

d. The Client, at the time of placing his order acknowledges being over 18 years old and having the legal capacity or being in possession of parental authorization or guardianship to be able to make a purchase on the site.

e. Le Rayon Nature is not aware of the national laws of each country outside the United Kingdom that regulate the sale and use of products available on the site Le Rayon Nature. These laws may apply here, it is the Client’s sole responsibility to ensure that they are not at fault or in breach of their national laws by purchasing or using Le Rayon Nature products.

f. Any advice or recommendation given by the Seller or its employees or agents to the Buyer or its employees or agents as to the storage, application or use of the Goods which is not confirmed in Writing by the Seller is followed or acted upon entirely at the Buyer’s own risk, and accordingly the Seller shall not be liable for any such advice or recommendation which is not so confirmed.


4. Prices

a. Prices are in English Pounds Sterlings. The prices of the products, are indicated All Taxes Included, including the V.A.T. in force in the United Kingdom as well as all other taxes applicable on the date of the order. The All Taxes Included prices are applicable in the United Kingdom as well as all countries outside the United Kingdom.

b. Prices include packing costs and do not include shipping costs that are added, if applicable, at the time of order confirmation.

c. The products will be invoiced on the basis of the prices in force at the time of confirmation and payment of the order.

d. The products remain the exclusive property of Le Rayon Nature until full payment of the price of the order.

e. The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the Buyer and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.


5. Customs duties and other possible taxes linked to export
It is the Client’s sole responsibility to pay all customs duties and other exceptional taxes that may result from the shipment of an order to a country outside the United Kingdom.


6. Products availability

a. Our product and price offers are valid as long as they are present on the site and within the limits of available stocks.

b. In the event of unavailability of product or out of stock at the time of the order, Le Rayon Nature reserves two working weeks, or 10 days excluding weekends and holidays, to process the entire order. The Client will be informed of the unavailability of the product by email. After this period, and in case of definitive unavailability of the product, Le Rayon Nature undertakes to deliver the rest of the order and the amount of the unavailable product will be fully refunded within 30 calendar days.


7. Order confirmation

a. The computerised recording systems, kept in the computer systems of Le Rayon Nature under reasonable conditions of security, are considered as proof of nature, the content, amount and date of the order placed between the Client and Le Rayon Nature. The archiving of purchase orders and invoices is carried out by Le Rayon Nature in a reliable and sustainable manner. Purchase orders and invoices may be produced at any time as evidence.

b. The Client will be notified of the confirmation and registration of his order by email. This order will be final when LE Rayon Nature has received confirmation of payment of the order.

c. It should be noted that the electronic signature of the Client to validate his order has the value of a handwritten signature. The Client by ticking "I accept the Terms and Conditions" before validating his order accepts without any restriction these conditions, outlined in this document.


8. Terms of payment

a. After validation of his order, the Client will be asked to choose a method of payment after verification domiciliation and supply with the bank.

b. In case of payment by credit card, the following conditions apply:
* The order will only be considered effective when the relevant banking payment centres have given their consent. If the said centres are refused, the order will be automatically cancelled and the Client will be notified by e-mail.
* The order will be validated and debited on the day of validation of your order.


9. Shipping conditions

a. The products of the Client’s order are sent to the delivery address that the Client has registered and validated on the Le Rayon Nature website at the time of its order.

b. The shipping costs of the order are calculated All Taxes Included in the final price, invoiced to the Client. Shipping costs are as follow:

* Shipping costs are FREE OF CHARGE for the United Kingdom.

* Shipping costs to Germany, Belgium, the Netherlands, Luxembourg, France, Italy, Spain, Austria, Denmark, Ireland, Portugal, Finland, Norway, Sweden, Switzerland are 11,50£, All Taxes Included.
* Shippings costs to Greece, Hungary, Iceland, Poland, Czec Republic, Slovenia and Slovakia are 22,00£, All Taxes Included.
* Shipping costs to the USA, Canada, Africa and Middle East are 28,00£, All Taxes Included.
* Shipping costs to the rest of the World are 29,90£, All Taxes Included.

c. Delivery times are expressed in working days. These deadlines are to be taken into consideration from the day when the parcel is deposited at the shipping company:

* United Kingdom: delivery within 48 hours.
* For the other countries / regions: between 4 to 15 working days.

d. Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer. The Seller shall be entitled to make part delivery of the Goods at any time.

e. Parcels are deposited to the shipping company on the same day of the order if the order is placed before noon. After this time, the parcels will be dropped off the next day.

f. The Client is required to check the good condition of the packaging of the parcel upon delivery and the conformity of its contents. If the products need to be returned, they must be the subject of a return request at our address within 7 working days of delivery. After this period, no claim will be accepted. The return of the products is the responsibility of the Client and can be accepted only for the products in their original state (packaging and content).

g. If at the time of delivery of the parcel, the original packaging is damaged or opened, the Client must then check the condition of the items. If they are damaged, the Client must imperatively refuse the parcel and note a mention: "refused because opened or damaged package". If the parcel has been deposited to the Client’s mailbox and he could not refuse the parcel in person then the Client must call the shipping company on the same day, without opening the parcel, and request a deterioration report. If these statements cannot be provided to Le Rayon Nature, then the Client may not request any compensation from Le Rayon Nature.


10. Products information

a. Le Rayon Nature presents on its website the products for sale with the necessary characteristics which provides for the possibility for the potential Client to know the essential characteristics of the products he wishes to buy before the final order is placed. Le Rayon Nature, as a reseller, cannot be held responsible for erroneous information; only the manufacturer can be held responsible for such errors or omissions.

b. The visuals illustrating the products are not subject to contract. If errors have been introduced, in no case can the responsibility of Le Rayon Nature be engaged.


11. General

a. Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party given the notice.

b. No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

c. If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

d. The contract shall be governed by the laws of England.

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